Here is our return center: https://saledress.returnscenter.com/
Please submit a return application with order number and email address.
We always aim to ensure that our customers love our products, but if you do need to return, we’re always here and happy to help.
Kindly double check that the items you wish to return do not fall under this list, these items cannot be returned unless approved by customer service in advance.
- E-Gift cards
- Lingerie sets (including women's shapewear and body shapers)
- Underpants
- Bulk Sale Box (Lucky Bags)
- Other marked Final-sale items
- The specific items "Holiday Wear" (such as Halloween costumes, Christmas printed items)
RETURN PROCESS:
Returns method: Ship with any carrier of your choice
- Use our Return Portal by clicking the "Start Return".
- Enter your email address and order number to get start.
- Select the item(s) you would like to return, indicate the reason, and submit.
- Shipping the item(s) with any carrier of your choice according to the shipping instructions we provided.
Returns method: Ship with a pre-paid returns label ($6.99/per, plus $3 more per piece)
- Use our Return Portal by clicking the "Start Return".
- Enter your email address and order number to get start.
- Select the item(s) you would like to return, indicate the reason, and submit.
- Print the return label and securely tape it on the outside of your return package.
- Call the post office to arrange a collection or drop off at your nearest post office.