There are two types of order cancellations.
1) Canceling an unpaid order. An unpaid order will be canceled automatically after 24 hours. Or please log into your SALEDRESS account >> "My Orders" and click on the "Cancel Order" button. Your order will be canceled.
2) Canceling a paid order. To cancel a paid order, you will need to submit a ticket (within one hour after the order was submitted) by clicking the "Submit A Request" button and send all the necessary information. Please note we can not cancel orders which had been shipped out. In other words, once you receive our shipment notice, the order cannot be canceled.
Note: Bulk sale box orders can't be canceled.