Orders
Account & Payment
- What is your privacy policy?
- Why do we sign you up for an online account?
- How do I update my email address?
- What if my credit card is declined?
- Why did I receive a text message about pending charges from my order?
- Why was the order total deducted from my bank account but my order status still says "waiting for payment" or "unpaid" ?
Shipping
- Can I set my delivery for a specific date?
- How long will it take to get my order?
- How can I track my order?
- Why was my order divided into different packages?
- "Invalid" or "shipment information received"
- Why didn't I get an email about my order being shipped?
Products
Bulk Sale Box
Return & Exchange
- SALEDRESS'S Return Policy
- How do I return an item?
- Can I exchange the item?
- Do I have to pay for shipping?
- Received missing/ defective/ incorrect item?
- How long does it take to process returns?